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Journey Making group workshops as a research tool
Journal of the Operational Research Society. 2006;57(7):830-841.
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Abstract
Problem-structuring group workshops can be used in organizations as a consulting tool and as a research tool. One example of the latter is using a problem-structuring method (PSM) to help a group tackle an organizational issue; meanwhile, researchers collect the participants' initial views, discussion of divergent views, the negotiated agreement, and the reasoning for outcomes emerging. Technology can help by supporting participants in freely sharing their opinions and by logging data for post-workshop analyses. For example, computers let participants share views anonymously and without being influenced by others (as well as logging those views), and video-cameras can record discussions and intra-group dynamics. This paper evaluates whether technology-supported Journey Making workshops can be effective research tools that can capture quality research data when compared against theoretical performance benchmarks and other qualitative research tools.
Keyword(s)
COMPUTER systems; DECISION theory; Journey Making; MANAGEMENT science; OPERATIONS research; PROBLEM solving; RESEARCH & development; SYSTEM theory; evaluation; problem structuring methods; research methodology
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- Journal of the Operational Research Society Article 01605682 Accession Number: 22075337; Shaw, D. 1 Email Address: d.a.shaw@aston.ac.uk; Affiliations: 1: Aston Business School, Aston University, Birmingham, UK; Source Information: Jul2006, Vol. 57 Issue 7, p830; Thesaurus Term: MANAGEMENT scienceThesaurus Term: OPERATIONS researchThesaurus Term: PROBLEM solvingThesaurus Term: SYSTEM theoryThesaurus Term: COMPUTER systemsThesaurus Term: DECISION theoryThesaurus Term: RESEARCH & development; Author-Supplied Keyword: problem structuring methods; research methodology; evaluation; Journey Making; NAICS/Industry Codes: 541512 Computer Systems Design Services; Number of Pages: 12p; Illustrations: 1 diagram; DOI: 10.1057/palgrave.jors.2602155; Document Type: Article