The University ensures that no student feels isolated or unsupported when they make the move to university, or at any time during their studies. Academically, pastorally and socially there is always an avenue for the resolution of any problem that students may encounter.
Faculties and Schools foster a community feeling, partly through tutorial programmes that allow small groups of students to work closely with their lecturers and their peers. Many discipline areas also have a student society that organises both social events and enrichment activities. Halls of residence provide pastoral support and, of course, a vibrant social atmosphere to compliment the clubs and societies organised by the Students’ Union and Athletics Union.
Each student is allocated a personal tutor, who will be an academic member of staff based within the student's academic School and to whom any problems, either personal or academic, can be referred.
Personal tutors offer advice and support, as well as monitoring students' attendance and work, so they can address any problems quickly.
This is a confidential service where students can discuss matters relating to their academic work, or issues affecting academic performance. The advisers, some of whom are are academic members of staff, have extensive experience in academic issues.
Whilst in halls, your son or daughter will be allocated a hall tutor, with whom any personal or academic problems and issues can be talked through. Hall tutors are either members of staff or postgraduate students who live with undergraduates in catered halls and provide pastoral care. Tutors and residents' associations also organise social events for resdents throughout the year.
The Students' Union Advice and Information Centre can offer practical and confidential advice and support on a variety of topics including dealing with landlords; personal and academic issues; student loans and finance problems; and safety and security. The Centre is staffed by professional advisers working alongside members of the Students' Union Executive Committee.
The Counselling Service provides confidential counselling for any student who has personal problems that are affecting their work or well-being. In addition to counselling, the service also runs specialist groups and workshops on specific problems such as exam stress.
Nightline is a student-run listening and information telephone service. It is operated by students, for students. Those students who volunteer as advisers undergo a comprehensive training programme covering all the skills needed to work as a volunteer. The service is available every night during term time from 8pm to 8am.
There are two chaplaincy centres for the major Christian churches on campus. One provides chaplains for the Anglican, Baptist, Methodist and United Reformed churches, and the other for Roman Catholics.
The campus also has facilities for Jewish worship and an Islamic Prayer Centre, and there are places of worship for students of other faiths in the locality of the University.
Upon arrival in Manchester, all students should register with a GP close to their accommodation. Staff within University accommodation or the Student Health Service will be able to advise students of their nearest GP.
The Student Health Service also offers advice on issues relating to university life, work and general medical matters. Medical staff based there can assist with emergency cases of sudden illness on campus, vaccinations, medical examinations, health promotion and general nursing procedures.
All students are advised to register with a dentist upon arrival, although emergency cases can be dealt with at the University’s Dental Hospital, which is open to the general public.
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