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Ash cloud flight disruption

19 Apr 2010

Advice for students and staff

Eyasfjalljokull Volcano
Eyasfjalljokull Volcano

The University is aware that some staff and students have been affected by the on-going flight disruptions due to the restrictions on flights in and out of the UK and most of Europe.

Staff and students who are overseas and have been unable to return to the UK should consult the up-to-date advice offered on the Foreign and Commonwealth Office website

The University has also prepared the following specific guidance:

Advice to Staff

  1. Members of staff who are overseas on University business will be able to claim reasonable expenses associated with their late departure. This covers additional, reasonable expenditure on accommodation and/or on alternative means of travel. Staff should also refer to the guidance on travel insurance claims issued by the University.
  2. The University will view sympathetically the predicament of staff who have been unable to return to work as planned due to being stranded overseas following a holiday. Further advice on how the University will apply the Annual Leave and Special Leave policies in these particular circumstances will be issued later this week when more details about the scale and impact of flight disruption are known.
  3. Staff who had booked leave for an overseas holiday, but have been unable to travel due to the disruption may rearrange their leave for an alternative date.
Advice to Students
  1. Students returning from study abroad/exchange visits and field trips (or similar) 
    Your School will contact you to discuss arrangements for alternative or rescheduled travel, additional accommodation and any other issues. You are covered by the University's insurance policy and you should retain all paperwork relating to cancelled flights etc as this may be required for insurance claims.
  2. Students due to commence study abroad/exchange visits and field trips (or similar) 
    Your School will contact you with details about rescheduling this activity or alternative arrangements.
  3. Students returning from holiday 
    You should email your Academic Adviser or Personal Tutor immediately to inform them that you have been unable to return to the UK and to provide an estimate of how long you are likely to be away from the University. You should also report your absence from compulsory classes via the normal procedures that apply in your School. In the meantime, you are advised to continue to prepare for examinations and to log onto Blackboard, where staff will post information and lecture notes.
  4. Assessment and Examinations
    The University has a procedure to deal with requests for extensions to the deadline for assessments or if you feel that your preparation for examinations has been adversely affected by the current travel restrictions. For more information see the Policy on Mitigating Circumstances Please ensure that you keep paperwork (e.g. records of any correspondence with airlines, unused flight tickets etc) as you will need to submit this to your School if requesting an extension or asking for mitigating circumstances to be considered.