No matter where you are in the world, our services are still running and we still have real people and real support you can access throughout your time at University.
My Learning Essentials
As well as support from academic advisors, our students can find numerous resources from My Learning Essentials (MLE) – our award-winning skills programme. MLE has loads of online activities and resources that can help you throughout your studies, from easy writing and presentation preparation to revision tips and strategies for dealing with procrastination.
The Library
The Library is open online, with new resources and study support going live on their website all the time. They have an online chat facility that is staffed 24/7, meaning you can chat about specific library services or get general questions answered by real people.
Careers Service
The Careers Service is working harder than ever to accommodate students from home, and students can still book online careers appointments, access online workshops and online skills and training. They also have a chat facility that’s open during 9am-5pm Monday – Friday.
IT Services
IT Services are also here to help our students if they're having difficulties accessing the University network, or need advice and support with accessing online services. Students that need additional help or are going without equipment that they need can also find support from our IT Service.
The Students’ Union (SU)
The SU is still open for business, actively supporting our students through lockdown. While students can’t access their services in person, their Advice Team are available to contact and help with any student concerns.
Living Support Fund
While this one isn’t a service exactly, the University understands that coronavirus may cause some students to struggle to meet their day-to-day living costs and have ways to support those who need it. We want as many students as possible to be able to continue with their studies, so the Living Cost Support Fund is available to assist eligible students in overcoming financial hardship.