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Privacy notice

Personal data

We will not store or capture personal data (eg your name, your email address) via The University of Manchester website without your prior knowledge and consent. When you provide this kind of information, you will be asked whether you wish to receive any further communication from The University of Manchester. We will ensure that all personal data supplied is held in accordance with the Data Protection Act 1998. The University of Manchester does not sell or otherwise transfer personal data to any third parties unless you have consented to this or this is so permitted by law.

Logs

We keep logs of the University's web server activity. Our log files include anonymised details of IP addresses, browser types, page last visited etc. We use log files to analyse usage of the University website, and we may archive them in anonymous form for historical records.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to enhance websites, personalise content for visitors and to provide information to the owners of the site.

We use the following cookies on our website:

Analytics cookies

Google, Google Analytics, Quantserve

Session cookies

ASP, PHP, Java, Javascript

Tracking cookies (social media)

ClickTale, Facebook, Twitter, YouTube

Tracking cookies (media)

Vimeo, Flickr, Zmags

Tracking cookies (search)

eScholar, ELGAR, EBSCO

Tracking cookies (web satisfaction survey)

At certain times of the year, we may ask users to complete our website feedback survey. As soon as a user opts to complete the survey, or tells us they don’t want to, the website will install a cookie on the user’s machine to remember this choice. This is to ensure that the survey is not presented to users who have already filled it in or who have told us they do not wish to.

Other tracking cookies

BBC, live.com, PowerPoint (Microsoft), fwmrm.net

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Search engine

The search engine on our website is designed to be as powerful and easy to use as Google. The search is made possible by a piece of hardware (a search appliance) supplied by Google that is plugged into our server and which continuously indexes the content on our site. All search requests are handled by the appliance and the information is not passed on to any third party, including Google.

Email marketing

The Division of Communications and Marketing exists to communicate The University of Manchester’s activities, institutional views, latest news and points of excellence with staff, stakeholders, students, alumni and supporters of the University. We do this by providing information through a range of online and offline channels including publications, events, press releases, social media and email.

In order to do this, we have a database that contains personal data collected by the University during the course of our relationship with our stakeholders, staff, students, and alumni. The vast majority of the information we hold will have been obtained directly from you via our websites sign-up form. The Division of Communications and Marketing values our relationship with you and we use your personal data to personalise our communications, improve our services and ensure we work efficiently and effectively.

The personal data stored and processed by the University may include:

  • biographical information consisting of your name, title, and gender;
  • your contact details including address, email address and phone number;
  • information about your time at the University;
  • your professional activities;
  • current interests and preferences;
  • records of communications sent to you by the Division of Communications and Marketing or received from you;
  • information about your use of www.manchester.ac.uk including your IP address, location, browser type, referral source, length of visit, number of page views and navigation around our website;
  • attendance at University events.

We do not collect and store any bank or credit/debit card details however the University is fully PCI-DSS compliant.

Unless you have requested otherwise, your data is accessible to the University and its Schools, Faculties, Institutes, Centres, Divisions, Directorates, recognised alumni associations associated with the University and are used and processed for a full range of communications and programmes involving academic and administrative departments.  These include the following communications and marketing activity (by mail, email and telephone);

  • sending University publications;
  • promotion of services;
  • notification of events;
  • promotion of discounts and opportunities;

Tools may be used to help us improve the effectiveness of the University’s communications with you, including tracking whether the emails we send are opened and which links are clicked within a message. We also track website visits and use analytical tools, such as Google Analytics, to use this information to improve our website.

We utilise tools and resources to help us understand our stakeholders, staff, students, and alumni gathering information from publicly available resources (eg the electoral register, press, charity register) to assess the capacity of these groups to support the University. Lastly, we use data to undertake analysis projects to ensure only effective and relevant communications are sent to you. A list of suppliers can be provided on request.

We are committed to protecting your data and therefore it will not be disclosed to external organisations other than those acting as agents (data Processors) for the University, eg the companies that print and send our publications. Details and privacy notices can be found below. The University does not sell to or share any data with third-party organisations.  The University is committed to holding your information securely and treating it with sensitivity. All information is held in accordance with the Data Protection Act 1998. As a record of the former students of the University, we hold education records in accordance to categorisation and our record management retention schedule.  Graduation information is published each year in graduation books and is therefore considered to be in the public domain.

The University aims to keep your data up to date and welcomes any updates to your details or corrections to any inaccuracies you may wish to provide.  You have a right to request copies of the data held about you by the Division of Communications and Marketing. To do so, please contact dataprotection@manchester.ac.uk. If you no longer want the Division of Communications and Marketing to use your data for any or all of the stated purposes, or should you wish to amend the type of communications you receive then you can opt-out of our communications at any time via the unsubscribe link included in every email. If you require assistance with this process please contact communications@manchester.ac.uk.

Contacting us

If you email us to ask a question, report a fault etc, we will only use the personal data you provide to reply to your message. We do not keep this information or share it with any third party unless you have consented to this or this is permitted by law.

This privacy statement applies to centrally maintained University of Manchester web pages. If the user leaves this website and visits a website operated by a third party, The University of Manchester cannot be held responsible for the protection and privacy of any information that users have provided while visiting such websites. Accordingly, users should exercise caution and review the privacy statement applicable to the website in question.