Ineffective regulation on discharge from English hospitals leaving patients at risk

Regulators have failed to properly address patient safety on discharge from hospital in England, leaving the physical wellbeing and dignity of patients continuously at risk at a time when they should be returning safely home, new research has found.

The research investigated the reasons for the lack of effective regulations from a legal standpoint. Published in the journal Medical Law Review, it was funded by the National Institute for Health Research Greater Manchester Patient Safety Translational Research Centre (GM PSTRC), a partnership between The University of Manchester and Salford Royal hospital.

The University of Manchester’s Victoria Moore, who led the research, said: “Being discharged from hospital can be a dangerous time for patients, but this is an area that regulators haven’t recognised as a group and as such haven’t paid much attention to. This leaves patients vulnerable. My research investigates why this is the case - the answer lies in the regulatory approach that dominates regulation within the NHS.”

Risk-based regulation is the regulatory approach underpinning health and social care regulations in England. To be successful, this approach requires the risk to patient safety to be appropriately identified, fully understood and prioritised by all regulators involved.

Victoria added: “Within healthcare regulation in England there are a number of regulators, so it is virtually impossible for all of them to have a unified understanding of the risk posed by discharge. This has resulted in a lack of action by any one regulator.”~

The research identifies that in hospital discharge, there are three main weaknesses in risk-based regulation and these have been created by the sheer number of regulators involved.

The first is when identifying risk, as regulators don’t possess a complete overview of all relevant information. This is because of the limited information-sharing mechanisms between the regulators. Therefore, judgements have to be made about what information to share and with which regulator. This is problematic given that successful risk-based regulation is heavily dependent upon the availability of sufficient information to identify risks and inform decision-making.

The number of statutory regulators and the limited nature of information-sharing leads to a second important weakness; it’s virtually impossible for all regulators to have a unified understanding of the risks posed by discharge from hospital. Risks will be understood based on the nature of information available, which will vary due to the number of regulators involved.

Finally, the research explains that successful risk-based regulation relies on being able to correctly prioritise risk. This can only happen if regulators have gathered enough information and all understand and agree the regulatory aims.

The combination of the weaknesses I’ve identified in my research means the risk posed to the safety of patients on discharge from hospital is neither uniformly recognised by the statutory regulators within the English NHS, nor sufficiently addressed. Professional regulators in particular appear to have a poor awareness of the risk and their role in addressing it. Until regulators can accurately identify this risk, build a unified understanding of its causes and consequences, and prioritise it appropriately, this unacceptable status quo will remain.
Victoria Moore

“We know discharge from hospital can be a key patient safety issue, and regulation needs reliable and attributable information,” said Professor Stephen Campbell, Director of the Greater Manchester PSTRC. “This research helps identify key areas for improvement especially the need for a unified understanding of the risk posed by discharge and information-sharing”.

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