Professional Services profiles

The University of Manchester’s Professional Support Services provide operational support to our academic activity.

The key people are:

  • Registrar, Secretary and Chief Operating Officer – Patrick Hackett 
  • Director of Estates and Facilities – Diana Hampson
  • Director of Finance – Robert Fraser 
  • Director of Human Resources – Karen Heaton 
  • Director of IT Services – Malcolm Whitehouse
  • Director of Communications and Marketing – Sally Sykes 
  • Director of Research and Business Engagement – Andrew Walsh
  • Director of Development and Alumni Relations – Kate White
  • Director of Social Responsibility – Julian Skyrme
  • Director for the Student Experience – Simon Merrywest
  • Deputy Secretary – Mark Rollinson
  • Director of Planning – Matt Atkin
  • Director of Compliance and Risk – David Barker
  • Director of Legal Affairs and Board Secretariat – Sinead Hesp
  • Head of the President and Vice-Chancellor's Office – Jacqueline Henshaw
  • Director of Faculty Operations (Biology, Medicine and Health) – Vikki Goddard
  • Director of Faculty Operations (Humanities) – Wayne Keating
  • Director of Faculty Operations (Science and Engineering) – Rachel Brealey
  • University Librarian and Director of The John Rylands Library – Christopher Pressler
Patrick Hackett

Registrar, Secretary and Chief Operating Officer, Patrick Hackett

Patrick Hackett took up his role as Registrar, Secretary and Chief Operating Officer on 1 October 2018. Previously he was Chief Operating Officer at The University of Liverpool, a position he took up in August 2013, having formerly been Chief Operating Officer since November 2008. Prior to that Patrick held the position of Director of Facilities Management.  

An architect by profession, Patrick has a BArch from University College Dublin and has previously held senior leadership positions at The University of Reading and Royal Holloway, University of London.  He has also been a consultant, advising higher education institutions across the UK on facilities management organisation and development and the delivery of major capital projects. Patrick was a non-Executive Director of Aintree University Hospital NHS trust for six years until the end of March 2015. 

Tel: +44 (0)161 275 2066