MSc Management and Implementation of Development Projects

For entry in the academic year beginning September 2027, the tuition fees are as follows:

• MSc (full-time)
  UK students (per annum): £15,400
  International, including EU, students (per annum): £32,000

The fees quoted above are fully inclusive of tuition, administration and computational costs.

Fees for entry are subject to yearly review. The University reserves the right to increase your tuition fee by up to 7% each year for courses lasting more than one year, including to reflect rising costs associated with delivering our educational and wider student experience. Postgraduate fees information .

Always contact the admissions team if you are unsure which fee applies to your qualification award and method of attendance.

All students should normally be able to complete their programme of study without incurring additional study costs over and above the tuition fee for that programme. Any unavoidable additional compulsory costs totalling more than 1% of the annual home undergraduate fee per annum, regardless of whether the programme in question is undergraduate or postgraduate taught, will be made clear to you at the point of application. Further information can be found in the University's Policy on additional costs incurred by students on undergraduate and postgraduate taught programmes (PDF document, 91KB).

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Graduates of The University of Manchester and Manchester Metropolitan University can receive a 10% discount on their master's degree tuition fees as part of our Manchester Alumni Loyalty Discount scheme.

This module presents the basic theoretical development of quality management and the underpinning organisational structures, processes and change which can enable the delivery of ‘quality’ products and services.

 

 

By the end of the module a student will be able to:

 

(i) Introduction to Quality Management in Development

(ii) Overview of Total Quality Management (TQM)

(iii) Service Quality

(iv) Quality Standards

(v) Quality Management in Organisations: Leadership, Organisational Structures, Organisational Learning and Organisational Development (OD)

(vi)The QM Tools and Techniques 1: Process Modelling and Process Flowcharting

(vii) The QM Tools and Techniques 2: Continuous Improvement and Six Sigma

(viii) QM and Human Resource Management

(ix) QM in the supply Chain

(x)  QM and Culture, Communication and Teamwork          

(xi) Assignment preparation and revision: group and one-to-one review on individual essay outlines

 

• understand the role of Quality Management in enterprises
• understand Business Process Re-engineering and use process mapping techniques
• understand and critically analyse a set of key quality management concepts and explore the application of frameworks with which to make informed decisions to solve challenges in a wide range of practical contexts

• develop and discuss the implications for enterprises of adopting a quality management system
• develop and discuss the theory application of quality management in developing contexts

•  identify and use appropriate tools and techniques to manage quality, such as Deming’s 14 points of management and Six Sigma
• use the quality lifecycle to improve a process
• link the QM with other modules from an interdisciplinary perspective

• understand and critically analyse a set of key quality management concepts and explore the application of frameworks with which to make informed decisions to solve challenges in a wide range of practical contexts.
• discuss critically the relevance of that literature to understanding quality management in their own organisations, and in their own and other country contexts.

• Written assignment (3,000 words)

(a) Formative feedback: at the time of preparing draft of the assignment

(b) Summative feedback: At the time of mark release in the form of qualitative and quantitative commentary

Oakland, J.S., Oakland, R.J. & Turner, M.A. (2020) Total Quality Management and Operational Excellence: Text with Cases, 5th edn, London: Routledge.

Dale, B.G., Bamford, D. & Wiele, T. (2016) Managing Quality: An Essential Guide and Resource Gateway, 6th edn, Sussex, Wiley.

Deming, W. E. (2000) Out of the Crisis, Cambridge, Massachusetts: MIT Press.

Foster, S.T. (2017) Managing Quality: Integrating the Supply Chain, 6th edn, Essex, Pearson.

Goetsch,‎ D.L. & Davis, S. (2015) Quality Management for Organizational Excellence: Introduction to Total Quality, Pearson, Essex.

Joseph A. D. & Juran, J. M. (2016) Juran's Quality Handbook: The Complete Guide to Performance Excellence, 7th edn, McGraw-Hill Education, New York.

Krogsite, J. (2016) Quality in Business Process Modelling, Springer, Switzerland.

Madu, C.N. (2012) Handbook of Total Quality Management, Springer Science.

Mauch, P.D. (2010) Quality Management: Theory and Application, Taylor & Francis Group, London.

Voehl, F, Harrington,‎ J., Mignosa, C., Charron, R. (2014) The Lean Six Sigma Black Belt Handbook: Tools and Methods for Process Acceleration, CRC Press, New York.