BA Modern Language and Business & Management (French) / Course details

Year of entry: 2024

Course unit details:
Operations Management and Strategy

Course unit fact file
Unit code BMAN24291
Credit rating 10
Unit level Level 2
Teaching period(s) Semester 1
Available as a free choice unit? No


The course is designed to give students a first look into one of the most fundamental functions of any organisation, its ‘operations’ and its relationship with strategy. The operations function of a business, whether it be in manufacturing or services, has the responsibility of making whatever it is the organisation will sell (whether it’s a product or service). During the semester, we will study this core function extensively and see the vital role it plays in strategy as well as analysing some of the important decisions that must be made by operations managers when it comes to design, planning and control and improvement of the organisation’s industrial engineering system.


Only available to students on: Mgt/Mgt Specialism; IMABS and IM.

Only available to students on: Mgt/Mgt Specialism; IMABS and IM ITMB.


On completion of this course unit the student should be able to use the operations management frameworks and techniques presented to develop strategies, design, plan and control operations.

Learning outcomes

  • To give the students a general understanding of how a business operates, both in manufacturing and services.
  • Students should understand the range of frameworks, tools and techniques taught in this module and how they relate to an organisation.
  • Students should be able to analyse the operations of an organisation using the tools taught in this module.
  • Students should be able to evaluate the operations of an organisation and understand how this output relates to strategy.





Introduction to Operations Management and Strategy


Design in Operations Management – Process Design


Design in Operations Management – Layout and Flow


 Supply and Demand


Inventory Management


Reading Week


Supply Chain Management


Lean and Improving Operations




Revision Session


Teaching and learning methods

9 two hour lectures



Employability skills

There will be discussions around real-world case studies in each topic which will give students advice on how to approach operations management and strategy problems in real life.

Assessment methods

This course has two forms of assessment, including 20% multiple choice quizzes (MCQ) and 80% examination.

Special Assessment for exchange students only. The special assessment for this course is an essay weighted at 100%. Details of the topics and submission procedures will be made available on Blackboard.


Feedback methods

Extensive break-out sessions in lectures provides students with real time, targeted and specific formative feedback.I In addition turning point quizzes administered in lectures will give real time formative feedback to learners.


Recommended reading

Slack et al. (Operations Management)

Study hours

Scheduled activity hours
Assessment written exam 1.5
eAssessment 2
Lectures 18
Independent study hours
Independent study 78.5

Teaching staff

Staff member Role
Ali Hassanzadeh Kalshani Unit coordinator
Arijit De Unit coordinator

Additional notes

Pre-requisites: None
Co-requisites: None
Dependent courses: None

Programme Restrictions:BSc Management and Management (Specialisms), BSc International Management with American Business Studies, BSc International Management, Information Technology Management for Business. 

For Academic Year 2023/24

Updated: March 2023

Approved by: March UG Committee

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