We want as many people as possible to be able to use our websites and we are continually working towards improving their accessibility. We follow general principles of usability and universal design, and endeavour to meet level 2 (AA) of the Web Content Accessibility Guidelines (WCAG) 2.1.
Our websites will allow you to:
- navigate most of the website using just a keyboard or speech recognition tools
- listen to most of the website using a screen reader
- view essential audio-visual information (captions or transcriptions are provided in most cases)
We know some parts of our websites are not fully accessible. For example:
- Some text can’t be resized up to 200% without the text spilling off the screen
- Some sections can’t be navigated with just a keyboard
- Some older PDF documents may not be fully accessible to screen reader software
- some videos may not have captions or audio descriptions
Please see the Technical Information section below for more detailed information on known accessibility issues.
Making changes to your device
AbilityNet has advice on making your device easier to use if you have a disability.
Also, the University’s Disability Advisory and Support Service (DASS) website offers up-to-date information for prospective students and staff with specific learning difficulties, disabilities, sensory impairments, mental health difficulties and medical conditions.
Reporting accessibility problems with this website
Please email firstname.lastname@example.org if you have an accessibility query (including about content not within the scope of the accessibility regulation), identify any problems not listed on this page or think we’re not meeting accessibility requirements. Please provide the web address (URL) of the page(s) in which you find the problem, a description of the issue and your name. We will consider your request and get back to you within ten working days.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please let us know. If you remain unsatisfied, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
We are committed to making our websites accessible, in accordance with the relevant accessibility regulations. This website is partially compliant with the WCAG 2.1 AA standard, due to the instances of non-compliance and exceptions listed below.
The content listed below is non-accessible for the following reasons:
Non-compliance with the accessibility regulations
a) Issues with navigation, text and images:
- Some images do not have a text alternative, so people using a screen reader cannot access the information (WCAG: 1.1.1).
- Colour contrast may not be sufficient on some webpages which could make these pages difficult to read for some users with visual impairments (WCAG: 1.4.3).
- Resizing text up to 200% may render some content difficult to read (WCAG 1.4.4).
- This site may use megamenus and these may not be accessible using a keyboard. As a result, people using a screen reader could find navigating our website difficult (WCAG: 2.1.1).
We are working to fix these issues.
b) Issues with video and audio:
- Not all audios or videos with audio have captions or transcriptions. We aim to offer an alternate version of all videos and audios published on or after September 2020. However, older videos and audios may not have an alternate version (WCAG: 1.2.2)
- Some videos without audio that ideally should have audio descriptions do not have this (WCAG: 1.2.5).
We are working to develop transcripts or other alternative versions of all our videos and audios published on or after September 2020.
Content that’s not within the scope of the accessibility regulations
a) PDFs and other documents
Some non-essential PDF documents that were published before 23 September 2018 may not be fully accessible.
Our websites have online maps which are unlikely to be fully accessible because of the assistive technologies used in their development. An alternative format is provided in most circumstances.
c) Third party-content
Our websites use third-party content which may not be fully accessible. This includes content we publish on social media channels such as Twitter or You Tube, or documents hosted on the digital platform Issuu. We are responsible for ensuring the accessibility of the content we produce, however we have no control over the accessibility of these platforms.
d) Live video
Our live videos don’t have captions.
How we tested this website
We endeavour to test our websites regularly to identify content that is not compliant with WCAG 2.1.
What we’re doing to improve accessibility
We have an ongoing programme of work to address any accessibility issues that are highlighted. We are continually working on our content and site structure, and finding ways to make our sites more intuitive and easy to navigate. We have created guidelines on how to create accessible content to help those colleagues working on our websites.
This statement was last updated on 16/12/2020.