Student support over the summer
Find out what student support services are available during the University's summer teaching break.
We’re here to support you year-round, both on and off campus – and that includes from when your summer break begins on Monday, 9 June 2025.
Whether you need IT help, mental health support or information on safety and halls of residence, we have the details of where to find it below.
Mental health services
Remember you’re not alone and that we're here for you throughout the summer period, whenever you need it and whatever your concerns.
If you’re in extreme distress and feel you may not be able to keep yourself safe, seek immediate help by visiting your nearest A&E, which will have a dedicated mental health team. Don’t hesitate to get emergency help by calling 999 if you or someone you know is at immediate risk.
The nearest local A&E unit to the University campus is Manchester Royal Infirmary, which provides urgent mental health support as well as help for injuries and medical emergencies.
You’ll find more urgent mental health support resources online.
The Counselling and Mental Health Service will be be open as normal throughout the summer and you can phone for advice on 0161 275 2864 between 9am and 4.30pm, Monday to Friday (excluding the bank holiday of Monday, 25 August).
You can also access Health Assured and Qwell. Find out about available out-of-hours crisis support.
If you feel at immediate risk of acting on thoughts to hurt yourself or anyone else, please attend your nearest A&E department and ask for the mental health liaison team, who are on duty 24 hours a day.
Health Assured is a 24-hour mental health support phone line and app, which means there is always someone available to offer support when you need it – whatever the time of day or night. This phone line is available in 240 languages via a translation service.
If you feel suicidal or extremely low and need to talk to someone urgently, you can ring any of the following out-of-hours services:
- Greater Manchester Mental Health 24/7 Helpline – 0800 953 0285
- The Samaritans – 116 123 or 0161 236 8000
- Papyrus – 0800 068 4141
Safety support
If you’re staying in Manchester over the summer, you won’t be alone. Your safety remains our priority, even when some of our services are closed, and we have support in place to keep you safe year-round.
Campus Support and Security can provide additional help and support if you’re remaining on campus throughout the break, and are available around the clock. Whether you need to make a report or get home safely, they should be your first port of call.
Contact Campus Support and Security on 0161 306 9966. You’ll also find this number printed on the back of your student card.
The Advice and Response service will be open throughout the summer during office hours of 9.30am to 4.30pm on weekdays. If you need to report an act of sexual violence, harassment, hate crime or discrimination, visit the Report and Support website and a caseworker will get back to you within 48 hours.
If you need urgent support, please contact Campus Support and Security on 0161 306 9966. You can also visit the NHS for additional sources of urgent support, or visit the Student Support site.
If you're staying on campus over the summer we recommend you download the SafeZone app, which is available on both Google Play and the App Store.
You can use SafeZone to call for help whenever you're located in:
- Fallowfield
- Victoria Park
- The University of Manchester campus
- Manchester Metropolitan University campus
- University of Salford campus.
As part of the Manchester SafeZone Alliance, any student can use the SafeZone app to get assistance on any of these campuses – no matter which of the three universities you attend. The app will directly connect you to the appropriate safety or security team for that area, who will provide the assistance you need. If you leave these areas you can still use the app, which will provide you with your local emergency services number – even if you're outside the UK.
Wellbeing services
Whether you’re at home or on campus, summer can be a busy time, making it harder for you to make space to look after your mental wellbeing.
A wellbeing chat service is available to students on weekdays during the break from 11am to midday and 3pm to 4pm.
The service will be closed for the bank holiday on Monday, 25 August.
Halls of residence
Our halls of residence are open for vacation bookings and conferences during the summer. All residents are notified of the date that they need to vacate halls. For more information on what to do when you move out, check out our guidance for moving out of halls. Please note that it is not possible for students who are returning to halls to leave items in their rooms or flats.
We have limited accommodation for current residents to remain in halls – this requires pre-booking and payment.
Hall receptions and the accommodation office will continue to operate as normal during the summer vacation.
Your ResLife team is available to help you 24/7 during the summer. You can reach the team by calling the duty ResLife Advisor number for emergency assistance between 6pm and 8am Monday to Friday, and at all times during the weekend.
In case of an emergency, such as an electricity outage, burst water pipe, a break-in or if you are locked out, a callout system is in operation. This can be accessed by contacting your Duty ResLife Advisor or Campus Support and Security, who will assess the situation.
For leased halls (Denmark Road, IQ Salford Student Quarter, Park View, Rusholme Place, Weston Hall, Manchester Gardens and Wilmslow Park), please contact the reception of your hall directly for further information if required.
Students on placements and international programmes overseas
We know many students are overseas on placement during the summer and may need to get in touch should an urgent situation arise. We have the details of who to contact in an emergency below.
For non-emergency situations within UK office hours, you should continue to contact your placement organiser in the first instance.
In an emergency situation requiring an urgent response, you can contact the University’s insurer AIG for assistance.
- For emergency travel and medical assistance, call +44 (0) 1273 552 922 or email CorporateAssist@aig.com.
If for any reason AIG are unable to provide support, you can contact The University of Manchester's 24-hour emergency helpline on +44 (0) 161 306 9966. They will then refer your case to the University's Emergency Incident Manager.
IT support
If you have any IT queries over the break, IT Services are still here for you.
The IT Support Centre, including the Kilburn Building in-person support desk, is open throughout the summer break as normal from 8am to 5pm, Monday to Friday, excluding the bank holiday of Monday, 25 August. If you need help outside of these times, you can use the 24/7 phone line or the Connect portal.
- Call 24/7 IT Support – 0161 306 5544
- Search our Connect Portal for step-by-step guides and troubleshooting articles.
Visit the Library’s website for more information on the opening hours for the Main Library and Alan Gilbert Learning Commons.
Canvas will be your new central learning environment when you return in September. All courses in the next academic year will be taught in Canvas.
Blackboard will still be available until Friday, 17 October 2025, after which point it will be switched off and you will no longer have access.
You are advised to download any assessments or information you would like quick access to before the Blackboard switch-off, particularly Submissions, Feedback, Discussions and Wikis. If you need to access this information after the switch-off, you will need to raise a ticket via Connect.
For further help and guidance, you can raise a support ticket with Central Digital Learning team via Connect.
During the break, support for Hornet (Halls of Residence Internet) will operate on a 'best efforts' basis. We are committed to addressing your Hornet-related queries as promptly as possible; however, please be aware that response times may be longer than usual due to the reduced availability of our Hornet representatives.
Find out more at Hornet help and support.
Library
We know that many of you will be studying over the break and we want to make sure you can still access the Library services you need.
Main Library refurbishment and summer closure
Refurbishments will be taking place in Main Library from Monday, 9 June 2025 to upgrade the toilets. From this date there will be a reduced number of toilets and some noise disruption. Diversions will be in place for access to all available toilets.
Main Library will be closed over the summer from Monday, 30 June to the start of the 2025/26 academic year in September.
The Muriel Stott Building in Main Library is closed from Friday, 30 May until the beginning of the 2025/26 academic year in September.
Find out more about the Main Library closures.
Opening hours for the John Rylands Research Institute and Library
The Rylands is open Wednesdays to Saturdays, from 10am to 5pm (last entry is at 4.40pm).
Other University libraries
Find additional information on Library opening hours.
Alan Gilbert Learning Commons summer closure period
The Alan Gilbert Learning Commons (AGLC), including the café, will be closed to all staff and students from Tuesday, 17 June to Friday, 27 June 2025. Find out more about the AGLC closure.
The building and café will re-open on Saturday, 28 June. Please note that from 28 June to Sunday, 14 September, AGLC will open until midnight. 24-hour opening hours will commence from Monday, 15 September at 8am.
For detailed opening hours, see the AGLC calendar.
Library Chat will be available 24/7 during the summer. It will be staffed by third-party partner institutions.
Students' Union
The Students' Union Building is now closed on weekends. Weekday opening times will vary depending on the gigs and events taking place. Check the SU website for opening times on specific days.
Visit the Students' Union website to explore a range of support resources.
We know many of our international students will remain on campus over the summer, and you'll find plenty going on if you are.
The International Society have events and meetups running throughout the break. Find out more on the Students' Union events page.
The Students' Union Advice Service is open Monday to Friday, 10am to 4pm outside of teaching time.
It will be closed Monday, 25 August for the bank holiday.
Careers
During the summer break, the Careers Service is available to support you online and in-person (on limited dates).
During the summer break, the Careers Service is available to support you online – book Zoom appointments, pop along to an online 1-1 drop-in session or email the team at careers.info@manchester.ac.uk. Our extensive careers website and on-demand resources are available even when our service is closed.
Our drop-in desk in the Atrium at University Place will be open from 1pm to 3pm on the following dates:
- Tuesday, 8 July, Wednesday, 9 July and Thursday, 10 July
- Tuesday, 15 July, Wednesday, 16 July and Thursday, 17 July
The drop-in desk will then close and reopen during Welcome Week in September 2025.
If you're applying for part-time jobs, graduate schemes, internships, or placements over the summer, take a look at our applications and interview support, which covers everything from CVs and cover letters to assessment centres and interviews.
Whether you want to practice interviewing, get your CV checked, or prepare for graduate scheme assessments, we have plenty of free online tools to help you learn at your own speed, whenever and wherever you want.
Staying active
If you're staying on campus over summer, check out our workout videos and sports centre opening hours below:
If you're keen to work out at home over the break, UoM Sport have got you covered. Browse their workout videos, which cover all levels of ability.
Armitage Sports Centre
Visit the Armitage Sport Centre website for its summer opening hours.
For any further queries, please contact armitagecentre@manchester.ac.uk.
Manchester Aquatics Centre
Visit the Manchester Aquatics Centre website for its summer opening hours.
Things to do
We want you to enjoy yourself over the break and make the most of any free time you have. If you’re staying in Manchester and find yourself at a loose end with time to fill, there are plenty of ways to stay busy. We’ve listed a few ideas below:
You can take a self-guided historic tour of campus by downloading our Visit UoM app.
You’ll find plenty of opportunities to volunteer if you’re staying on or near campus over the break. Visit our Volunteer Hub to learn more.
We’ve pulled together a list of 100 things you can see and do in the city. See how many you can fit into your summer.
Faculty support
If you wish to contact your School's Student Support Hub, a full list of contact details can be found on the Student Support site.
The details of each Faculty’s available support this summer is listed below:
School of Medical Sciences
From Monday, 9 June the SMS Student Support Hub will be open and available for drop-ins and appointments between 10am and 4pm. It will resume its regular hours from Monday, 15 September.
It will be closed for the bank holiday on Monday, 25 August.
To arrange an appointment, please email sms.hub@manchester.ac.uk or call 0161 306 0460.
School of Biological Sciences
From Monday, 9 June the SBS Student Support Hub will be open and available for drop-ins and appointments between 10am and 4pm. It will resume its regular hours from Monday, 15 September.
It will be closed for the bank holiday on Monday, 25 August.
To arrange an appointment, please email sbs.hub@manchester.ac.uk or call 0161 275 1387.
School of Health Sciences
From Monday, 9 June the SHS Student Support Hub will be open and available for drop-ins and appointments between 10am and 4pm. It will resume its regular hours from Monday, 15 September.
It will be closed for the bank holiday on Monday, 25 August.
To arrange an appointment, please email shs.hub@manchester.ac.uk or call 0161 306 7811.
Alliance Manchester Business School
- Monday, 9 June to Friday, 19 September – 10am to 4pm
- Monday, 25 August (bank holiday) – closed
The AMBS Student Support Hub can be reached via:
- Location: Room 2.091, Second floor, Alliance Manchester Business School Building
- Tel: 0161 529 3830
- Email: ambs.hub@manchester.ac.uk
School of Arts, Languages and Cultures Student Support Hub, Samuel Alexander Building
You can find us at the SALC Hub, next to Lime Café, on the lower ground floor of the Samuel Alexander Building. If you can’t visit us in person, you can use our Interactive FAQ & Contact form or email us anytime.
- Monday, 9 June to Friday, 19 September – 10am to 4pm
- Monday, 25 August (bank holiday) – closed
School of Environment, Education and Development, Student Support Hub, Humanities Bridgeford Street (Ground floor)
To get in touch, please email seed.hub@manchester.ac.uk or phone 0161 275 2817.
- Open Monday to Friday, 9am - 5pm
- Monday, 25 August (bank holiday) – closed
School of Social Sciences, Arthur Lewis Building
Located in the Arthur Lewis Building, ground floor (turn left through the main doors). To get in touch, please email soss.hub@manchester.ac.uk or phone 0161 529 3377 – the telephone line will be available Monday to Friday, 9am to 5pm throughout the break, apart from the bank holiday.
- Monday, 9 June to Friday, 13 June – 9am to 5pm
- Monday, 16 June to Friday, 15 August – 10am to 4pm (telephone lines available 9am to 5pm, Monday to Friday)
- Monday, 18 August onwards, 9am to 5pm, Monday to Friday
- Monday, 25 August (bank holiday) – closed
Faculty of Humanities Doctoral Academy Support Hub, Ellen Wilkinson Building
The Doctoral Academy Support Hub will be open during the usual hours (10am to 4pm, Monday to Friday) over the break, with the exception of the bank holiday on Monday, 25 August, when it will close.
- Monday, 9 June to Friday, 19 September – 10am to 4pm
- Monday, 25 August (bank holiday) – closed
You can also contact the Hub directly by emailing hums.doctoralacademy@manchester.ac.uk or calling 0161 275 1200.
School of Engineering, Nancy Rothwell Building (First floor, 1A.042)
From Monday, 9 June to Friday, 19 September, the Student Support Hub will be open and available for drop-ins and appointments between 10am and 4pm. It will resume its regular hours from Monday, 22 September.
The Nancy Rothwell Building (formerly Engineering Building A) will be closed on Monday, 25 August.
To arrange an appointment, please contact your School team.
School of Natural Sciences, Alan Turing Building (Ground floor)
From Monday, 9 June to Friday, 12 September, the Student Support Hub will be open and available for drop-ins and appointments between 10am and 4pm. It will resume its regular hours from Monday, 15 September.
It will be closed for the bank holiday on Monday, 25 August.
To arrange an appointment, please contact the Hub directly by emailing Sons.hub@manchester.ac.uk or calling 0161 529 4517.
Contact us
24/7 support is available for all students through our Campus Support and Security and ResLife teams over the summer period.
If you need help or advice, please contact your School support team.