Student support over the summer

Find out what student support services are available during the closure period.

We’re here to support you year-round, both on and off campus – and that includes from when the summer semester ends on Friday, 9 June 2023.

Whether you need IT helpmental health support or information on safety and halls of residence, we have the details of where to find it below.

Mental health services

We're here for you throughout the closure period, whenever you need it and whatever your concerns. 

Urgent mental health support

If you’re in extreme distress and feel you may not be able to keep yourself safe, seek immediate help by visiting your nearest A&E, which will have a dedicated mental health team. Don’t hesitate to get emergency help by calling 999 if you or someone you know is in immediate risk.

The nearest local A&E unit to the University campus is Manchester Royal Infirmary, which provides urgent mental health support as well as help for injuries and medical emergencies.

You’ll find more urgent mental health support resources online.

Counselling and Mental Health Service

Our Counselling and Mental Health Service will be open throughout the summer, with one-to-one appointments and a programme of workshops and support groups available. To arrange support following the break, please get in touch.

The service will close for the August Bank Holiday (Monday, 28 August). You can still access emergency mental health support and other resources on these days. Health Assured's confidential helpline and app will also be available.

A wellbeing chat service is available to students during the summer. You can also email Student Support.

24/7 phone line

Health Assured is a 24-hour mental health support phone line and app, which means there is always someone available to offer support when you need it – whatever the time of day or night. This phone line is available in 240 languages via a translation service. Call 0800 028 3766.


This confidential email listening and information service is run by Greater Manchester Nightline and staffed by trained student volunteers who have a personal understanding of the student perspective.

You can email Nightmail during the summer and should receive a response within 48 hours.

Additional phone lines for crisis support

If you feel suicidal or extremely low and need to talk to someone urgently, you can ring any of the following out-of-hours services:

  • Greater Manchester Mental Health 24/7 Helpline – 0800 953 0285 
  • The Samaritans – 116 123 or 0161 236 8000 
  • Papyrus – 0800 068 4141

Safety support

If you’re staying in Manchester over the break, you won’t be alone. Your safety remains our priority, even when some of our services close for the summer, and we have support in place to keep you safe year-round.

Campus Support and Security

Campus Support and Security can provide additional help and support if you’re remaining on campus throughout the summer, and are available around the clock. Whether you need to make a report or get home safely, they should be your first port of call.

Contact Campus Support and Security on 0161 306 9966. You’ll also find this number printed on the back of your student card.

Report and Support

With the exception of weekends and the August Bank Holiday (Monday, 28 August), the Advice and Response office will be open throughout the summer.

You can report an act of sexual violence, harassment, hate crime or discrimination via the Report and Support website. Your report will be picked up and triaged and a caseworker will get back to you within two working days.

SafeZone app

If you're staying on campus over the summer, we recommend you download the SafeZone app, which is available on both Google Play and the App Store.

You can use it to contact our Campus Support and Security team directly and discreetly in an emergency or if you need first aid. You can also use the 'check-in' function to let the team know of your whereabouts for extra peace of mind.

Wellbeing services

Whether you’re at home or on campus, the summer can be a busy time, making it harder for you to make space to look after your mental wellbeing. In addition to our mental health resources, we have a few other ways to help if you need it.

Wellbeing chat

A wellbeing chat service is available to students throughout the summer. For additional help and guidance, you can also email Student Support.

Halls of residence

If you need accommodation in Manchester during June, July and August, we’re offering students the opportunity to move into our designated summer accommodation at both City and Victoria Park campus. You can find more information on this and how to apply via our accommodation services.


Your ResLife team is available to help you 24/7 throughout the summer. You can reach the team by calling the duty ResLife Advisor number for emergency assistance.

Additional services

If you have any queries, please contact your local reception in the first instance. Reception services will be open as normal during the summer. We'll let you know by email of any unplanned changes.

In the case of an emergency, such as an electricity outage, a burst water pipe, a break-in, or if you are locked out, contact your Duty ResLife Advisor initially, or Campus Support and Security, who will assess whether a callout is required. 

IT support

If you have any IT queries over the summer, IT Services are still here for you.

With the exception of August Bank Holiday (Monday, 28 August), the IT Support Centre and in-person support desks will be open as normal.

You can also use the 24/7 phoneline or support portal, and the out-of-hours service desks will deal with most IT enquiries. Please note that some requests and queries may need to be dealt with once support desks re-open.

24/7 IT support


If you think you’ll need to use Blackboard during the summer, we suggest you log in now to check you have access to all of the correct course material. If any course information is missing, get in touch with your lecturer or course administrator as soon as possible before the closure period. Alternatively, you can contact your eLearning team.

Halls of residence internet support

Hornet (halls of residence internet) support will remain the same throughout the summer – a 48-hour response time and seven-day fix.

Find out more at Hornet help and support.


We know that many of you will be revising and studying over the summer and we want to make sure you can still access the Library services you need. You can continue to access Library Chat both from home and on campus throughout the summer.

Opening hours

Opening hours for Main Library

  • Thursday, 8 June – Friday, 9 June 8am–8pm
  • Saturday, 10 June – Sunday, 11 September 9am–5pm
  • From Monday, 12 June open Monday to Friday 8am-8pm
  • Saturday to Sunday 9am–5pm
  • Bank holiday Monday, 28 August – closed

All other Library sites will be closed.

Study spaces

Opening hours for the Alan Gilbert Learning Commons 

  • Open 24/7 until Saturday, 10 June
  • From Saturday, 10 June open Monday to Friday 8am–8pm
  • Saturday to Sunday 9am–5pm
  • Bank holiday Monday, 28 August 9am-5pm, staffed by security

Students' Union

During the summer, the Students’ Union Advice Service will be open as follows:

  • Monday to Wednesday, 10am-4pm
  • Thursday, midday-4pm
  • Friday, 10am-4pm

You can get in touch by emailing If you email during closing hours or the August Bank Holiday (Monday, 28 August), you will receive an out-of-office reply containing information on other services that may be able help you while the service is closed.

Visit the Students' Union website to explore a range of support resources. You can also visit their events schedule to see a list of events running over the summer.


The Careers Service’s CareerConnect platform allows you to access events, appointments and careers resources over the summer break.

If you’re heading into your final year, there are many essential actions you can take between now and November to get ahead on popular graduate schemes and postgraduate courses.

Online career tools

Whether you want to practice interviewing, get your CV checked, or prepare for graduate scheme assessments, we have plenty of free online tools to help you learn at your own speed, whenever and wherever you want.

Staying active

If you're staying on campus over the summer, check out our workout videos and sports centre opening hours below:

Get active at home

If you're keen to work out at home over the break, UoM Sport have got you covered. Browse their workout videos, which cover all levels of ability.

Sports and leisure centres

The Sugden Sports Centre, the Aquatics Centre and the Armitage Sport Centre will be open throughout the summer, with the exception of August Bank Holiday (Monday, 28 August).

All available sessions can be booked through the app. Download the app.

Things to do

We want you to enjoy yourself during the summer and make the most of any free time you have. If you do find yourself at a loose end with time to fill, there are plenty of ways to stay busy. We’ve listed a few ideas below:

Volunteering opportunities

There are plenty of ways you can make a difference during your time at Manchester, and the summer may give you the extra free time you need to get involved in volunteering.

Check out some of the ways you can make a difference, or head to our Volunteer Hub to browse the opportunities available to take part in over the break.

Other activities

If you’re staying on campus for the summer, why not get involved with summer activities or find out what’s on in the city over the coming months?

You can also check out our 100 things to do in Manchester for lots of things to see and do in the city. 

Faculty support

The details of each Faculty’s available support this summer is listed below:

Faculty of Biology, Medicine and Health

The Stopford Medical School Reception (SMS)

While the SMS Student Support Hub undergoes refurbishment work, there will be a satellite Hub located in Coupland 3, which will remain open over the summer.

The Stopford School of Biological Sciences Student Support Office

The Student Support Hub will be open from 9am–5pm over the summer for visits in-person. Virtual chat is also available.

Schools of Health Sciences

The Student Support Hub will be open, with times to be confirmed soon.

Doctoral Academy

The Doctoral Academy Support Hub will be open as usual throughout the summer.

Faculty of Humanities

School of Arts, Languages and Cultures Student Support Hub, Samuel Alexander Building

  • The Student Support Hub will be open 10am–4pm over the summer
  • The Student Support and Wellbeing Office will be open 9am–5pm

School of Environment, Education and Development, Student Support Hub, Arthur Lewis Building

  • The Student Support Hub will be open 10am–4pm over the summer
  • The Student Support and Wellbeing Office will be open 9am–5pm

Faculty of Science and Engineering

Engineering Building A (First floor - 1A.042)

  • The Student Support Hub in Engineering Building A will be open Monday to Friday, 9am to 5pm throughout the summer.
  • To arrange a wellbeing appointment, please email

Alan Turing Building (Ground floor)

  • The Student Support Hub in the Alan Turing Building will be will be open Monday to Friday, 9am to 5pm throughout the summer.
  • To arrange an appointment during opening hours, please contact the Hub directly by emailing or calling 0161 529 4517.

Contact us

24/7 support is available for all students through our Campus Support and Security over the summer break.

If you need help or advice ahead of the summer semester ending on Friday, 9 June 2023, please contact your School support team.