My Manchester unavailable
Information for applicants and offer holders
Due to the ongoing cyber incident and as part of addressing and resolving issues arising from the incident some of our systems are not available, including My Manchester.
We have collated the following information on how to complete processes previously undertaken in My Manchester.
If you are an applicant and need to make a deposit payment, or other payment, prior to registration you can do so by following this payment pathway.
Offer holders will be unable to confirm their draft CAS in My Manchester. When your CAS is ready to check, you'll be sent a draft by email. It's important that you check it carefully and respond quickly to this communication so that we can confirm your CAS details to the UKVI.
Students will need to complete their Right to Study check before a draft CAS can be issued.
Tuition fees are set at different levels for Home and International students. Before you begin your course, we must establish your tuition fee status. In many cases, we'll be able to assess your fee status without any additional information and your status will be confirmed if/when you receive an offer to study at the University. However, if we need further information or documents to determine your fee status, we'll contact you directly and ask you to complete our Fee Assessment form and return it along with any evidence to the Fee Assessment team. We will contact you directly by email if we need you to complete a Tuition Fee Assessment.
To complete the financial aspect of your registration, the University needs to know who will be paying your tuition fees. A sponsorship letter is required if payment is to be made by a third-party sponsor, such as a charity, a commercial organisation, an international organisation or Student Finance.
You can email your sponsorship letter to the Tuition Fees team.
We will contact you directly by email when we need you to complete your Right to Study check. If you have been contacted previously to complete this via My Manchester, you will be contacted again with details of the new process.
The University has a duty to ensure the safety of its students, staff, and all other members of the University community. All applicants must therefore disclose relevant unspent criminal convictions. The Student Admissions team will contact you directly by email regarding your criminal conviction declaration. If you have been contacted previously to complete this via My Manchester, you will be contacted again with details of the new process.
We have a dedicated information page for applicants and offer holders regarding the cyber incident. We would encourage you to review this page for further information.
If you are currently an undergraduate or postgraduate student at The University of Manchester, we have a dedicated support page for you.