Course unit details:
Business Improvement Tools Techniques and Systems
Unit code | BMAN70202 |
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Credit rating | 15 |
Unit level | FHEQ level 7 – master's degree or fourth year of an integrated master's degree |
Teaching period(s) | Semester 1 |
Available as a free choice unit? | No |
Overview
This unit considers the application of business tools and techniques for the improvement of operations. We focus on the latest advancements in primary analytics tools in business improvement (e.g., visualisation techniques), foundations of quality management and quantitative methods, and the application of machine learning methods in business process improvement. This module is an "applied" unit that focuses on ways these tools, techniques and systems are used in industry. The unit is very hands-on and students are required to work with quantitative data. R programming language will be used as the main platform to cover analytical models in an "introductory" level.
Pre/co-requisites
Aims
The aim of the course unit is to:
Study the systems, techniques and tools of quality management, and their use in both manufacturing and service related environments.
Learning outcomes
At the completion of this course unit, students should be able to:
• Understand the relationship between a range of improvement approaches.
• Understand the role of systems, techniques and tools in making improvements.
• Know how the systems, techniques and tools can be used to best advantage.
• Point out potential difficulties and success factors of the taught systems, techniques and tools.
• Understand the impact of technological advancements on business process improvement systems
• Have a familiarity with different packages in R used for various analytical models (e.g., descriptive, diagnostics, predictive modelling)
Assessment methods
Individual assignment 70%
Feedback methods
• Informal advice and discussion during lectures and in-class group activities. Formative assessment will be provided throughout this module, both online and in class.
• Responses to student emails and questions from a member of staff including feedback provided to a group.
• Specific course related feedback sessions.
• Written and/or verbal comments on assessed or non-assessed.
Recommended reading
Dale B. G., van der Wiele, T. and van Iwaarden, J. (2007) Managing Quality, 5 Edition, Wiley Blackwell
Study hours
Scheduled activity hours | |
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Lectures | 30 |
Independent study hours | |
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Independent study | 120 |
Teaching staff
Staff member | Role |
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Ali Hassanzadeh Kalshani | Unit coordinator |
Arijit De | Unit coordinator |