Find out more about acceptance deposits and our refund policy.
You may be asked to pay a deposit to accept your offer for one of our master's courses. In your offer letter, we'll let you know if this applies to your course and how you can make a payment.
Unfortunately, the acceptance deposit is non-refundable, except in certain circumstances outlined in our acceptance deposit refund policy.
Acceptance deposits are non-refundable, except in the following situations:
- failure to meet the conditions of your offer, and/or;
- you are refused a visa or entry clearance to enter the UK.
In both cases, you'll need to submit proof in order to receive a refund.
Failure to meet the conditions of an offer
If an offer has been made specifying an English language condition that you do not meet, the Admissions Team will require the official certificate of an English Language test taken after the date of offer as evidence that you have attempted to meet your offer conditions for a refund to be approved.
Any English Language certificate provided with your initial application that's below our minimum requirement, will not be accepted as proof that you have attempted to meet your offer conditions, as this certificate will predate the offer.
If an offer has been made specifying an academic condition, the Admissions Team will require an official transcript/document showing that you have not met this as evidence for a refund to be approved.
The Admissions Team reserves the right to refuse to refund any deposit payments that do not fall within the exceptions outlined above.