MSc Business Analytics: Operational Research and Risk Analysis / Course details

Operations Management (OM) is a core field of management encompassing the design, operation and improvement of the processes and systems employed in the creation and delivery of an organisation’s products and services. Essentially, operations management is concerned with explaining how factories and services work. Managing operations well requires both strategic and practical skills and is critical to every type of organisation. It is only through effective and efficient utilisation of resources that an organisation can be successful in the long run.

This course focuses on developing students’ understanding of the foundations of Operations Management. The primary objective is to familiarise students with the basic theories, principles, techniques, methods, and applications of operations management within a variety of industries. Topics include Operations Strategy, Quality Management, Process Analysis, Capacity Management, Inventory Management, Enterprise Resource Planning (ERP), Lean Production, the Theory of Constraints (TOC), and Service Operations Management. Throughout the course different theories, principles and practices will be discussed, the focus is on using these techniques to manage and improve operational performance.

Why should you study operations management? A solid understanding of Operations Management (OM) is necessary in all careers. For example:

1) Good knowledge of OM tools (such as analytical tools using Operations Research techniques for addressing Operations Management problems) is highly valuable for employees, production managers, Operations Directors and management consultant.

2) Detailed knowledge of OM is required for Managing Directors to understand the cost and benefits of combining the companies’ operations in a merger or acquisition scenario.

3) Good understanding of OM is needed for a marketing manager when they want to develop new products that leverage the established production processes.

4) Good knowledge of OM is required for a finance manager to evaluate the capital investment proposals in a better way

Above all, good knowledge of OM is mandatory if you plan to start your own company!

* Required for CIPS accreditation

 

BMAN70081 Programme Req: BMAN70081 is only available as a core unit to students on MSc Operations, Project & Supply Chain Management and as an elective to students on MSc Business Analytics

To introduce students to the core topics of Operations Management at the start of their MSc degree.

•       To cover issues associated with Operations Management that are not explicitly covered in other parts of the MSc programme.

•       To show how the various topics within the field of Operations Management are integrated in managing operations functions.

•       To provide a view of operations management that encompasses service and manufacturing applications.

Introduction to Operations Management.

Operations Strategy

Total Quality Management

Lean Synchronisation

Capacity Management

Inventory Management

Enterprise Resource Planning

Process Analysis

Innovation and New Product/Service Development

Risk, Failure, and Recovery in Operations Management. 

 

 

Formal Contact Methods

Minimum Contact hours: 20 

Delivery format: Lecture and Workshops 

Individual Report (40%)

Written Examination (60%)

 

Slack, N., Brandon-Jones, A. and Johnston, R. (2016) Operations Management, 8th edition, Pearson Publishers, London.